VirtualNumbers
Legal

Privacy policy.

What we collect, why, and how long we keep it. Last updated 27 October 2026.

What we collect

When you contact us or request a number we collect your name, email address, optional company name, the country and term you asked for and your message. When you rent a number we also keep the number itself, billing records and the messages and call logs delivered to that number, so that you can read them in the dashboard.

How we use it

To reply to you, provision and bill the number, deliver messages and calls to you, keep the service running and meet carrier and legal obligations. We do not sell personal data and we do not send marketing email unless you ask for it.

Messages to your number

Messages delivered to your number are stored so you can read them, and are deleted when the rental ends and the holding period has passed, or earlier if you delete them. Our staff only read message content when you ask for support on a specific message.

Retention

Contact form messages are kept for twelve months. Billing records are kept for as long as tax law requires. Numbers and their inboxes are deleted after the post-rental holding period.

Cookies and analytics

This website sets no advertising cookies. We may use privacy-respecting, aggregate analytics to see which pages are read; they do not identify you.

Your rights and contact

You can ask for a copy of your data, correct it or have it deleted by emailing [email protected]. We answer within thirty days.